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Research in Motion lost a million BlackBerry customers last quarter

Embattled smartphone maker Research in Motion has revealed that it has lost a million customers during the past financial quarter. According to the New York Times, the company hopes to turn the corner with the release of its next-generation BlackBerry 10 smartphones early next year. โ€œWe believe the company has stabilized and will turn the […]
Andrew Sadauskas
Andrew Sadauskas

Embattled smartphone maker Research in Motion has revealed that it has lost a million customers during the past financial quarter.

According to the New York Times, the company hopes to turn the corner with the release of its next-generation BlackBerry 10 smartphones early next year.

โ€œWe believe the company has stabilized and will turn the corner in the next yearโ€ says RIM chief executive Thorsten Heins.

โ€œWe are realistic about our competitors, but we know that customers in this industry demand and respond to innovation.โ€

The Canadian smartphone maker, which carries no debt, has been pursuing a strategy of hoarding cash ahead of the launch, with cash reserves increasing during the quarter by $US600 million to $US2.9 billion.

Heins says the company will end the strategy, with the company currently stockpiling inventories of its BlackBerry 10 smartphones and planning a major ad campaign to promote the new devices.