British Airways providing flight staff with iPads

British Airways has said it will start providing its in-flight staff with iPads for customer service purposes.

“British Airways cabin crew are using the latest iPad model to bring a new dimension to customer service in the air,” the company said in a statement.

“The iPads enable cabin crew to have prior awareness of customer preferences and a greater understanding of each customer’s previous travel arrangements, allowing them to offer a truly bespoke, personalised service.”

Australian airline JetStar announced last year it would be planning to make iPads available to customers for entertainment purposes.