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Software giant Microsoft has denied accusations its latest security patch has caused its Windows 7 operating system to crash, with users reporting an instance of what they have called “the Black Screen of Death”.
Users have reported their operating systems booting up normally, but when they log in the computer screen turns completely black.
Windows 7 isn’t the only operating system affected, with Windows XP and NT users also reporting the black screen. But Microsoft has denied its security update has caused the glitch to occur.
“We’ve received questions about public reports that customers might be experiencing system issues with the November Security Updates (which some are referring to as “Black Screen” issues),” it said in a statement.
“We’ve investigated these reports and found that our November Security Updates are not making changes to the system that these reports say are responsible for these issues.”
Several security firms have issued fixes for the glitch, which are available online.
Patrick Stafford is a freelance journalist and a former deputy editor of SmartCompany.
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