Telecommunications Regional consumers and businesses left behind by failing telco infrastructure Tegan Jones 21 August, 2024
Telecommunications Were you affected? Businesses may be entitled to compo over Telstra eftpos outage Matthew Elmas 06 November, 2018
Technology Nine valuable tips for handling a dispute with your phone or internet company: Control Shift Andrew Sadauskas 22 April, 2015
Technology Optus blames Apple’s iPhone 6 for spike in complaints to the telco ombudsman Cara Waters 18 March, 2015
Technology Telstra, Optus and Vodafone lift their game as TIO complaints drop to a six-year low Andrew Sadauskas 21 March, 2014
Finance Kogan becomes a telco: Retailer will target dissatisfied customers with prepaid SIM cards Patrick Stafford 13 December, 2012
Finance New Ombudsman report shows customers must contact telcos multiple times to fix small problems Patrick Stafford 12 August, 2011