Marketing Adelaide restaurant firebombed on social media after posting about penalty rates Myriam Robin January 20, 2014
Marketing AussieMite cops social media backlash over “sacrilicious” campaign Yolanda Redrup June 2, 2013
Technology Social media management alarm: HMV staff hijack Twitter feed, live-tweet mass layoffs Patrick Stafford January 31, 2013
Finance SMEs caught in Alan Jones crossfire highlight crucial social media lessons Engel Schmidl October 8, 2012
Technology Marketing Coles Twitter gaffe shows marketing and communications teams must agree on social media campaigns Patrick Stafford March 11, 2012
Technology The stealth social media test that found Australian retailers respond to customer enquiries better on Facebook than Twitter Patrick Stafford February 28, 2012
Startups SMEs failing to respond to Facebook and Twitter customer queries: Report Michelle Hammond February 27, 2012
Technology SMEs warned of potential for social media backlash after customers attack Video Ezy on Facebook Patrick Stafford November 28, 2011
Marketing Study shows 75% of SMEs spend over 10% of marketing budget on social media Patrick Stafford May 17, 2011
Technology Harvey Norman avoids PR disaster, pulls offensive radio ad four hours after Twitter backlash Patrick Stafford November 30, 2010