Retail “Discount theft”: Shoplifting spikes in Australia as Coles, Woolworths crack down on $3.37 billion problem Matthew Elmas 25 July, 2019
Business Advice The emotions at play when customers con businesses The Conversation 21 November, 2016
Business Advice Store’s party for shoplifter goes viral: Is video vigilantism a good idea? Broede Carmody 17 August, 2015
Business Advice Zara accused of racial profiling: Three times the retailer has faced racial controversies Kirsten Robb 26 June, 2015
Marketing Regional business tracks down shoplifters on Facebook: Three traps to consider before you name and shame Kirsten Robb 24 June, 2015
Business Advice Retailer turns to Facebook to name and shame shoplifters: Runs risk of legal action Eloise Keating 15 January, 2015
