Transport & Logistics Marketing ‘Incendiary and baffling’: Qantas backflipping on meat-only meals only made things worse, expert says Emma Elsworthy 26 September, 2022
Hospitality Younger generations lead the take-up of meal delivery services Martin Kovacs 25 July, 2018
Hospitality Muffin Break serves up coffee and doughnut satisfaction, as Starbucks’ approval surges: Roy Morgan Martin Kovacs 09 November, 2017
Retail JB Hi-Fi a customer satisfaction-leader but Ikea is gaining ground: Roy Morgan Martin Kovacs 07 November, 2017
Retail Bunnings takes over Home Timber & Hardware in customers’ eyes: Roy Morgan Martin Kovacs 31 October, 2017
Retail Rebel Sport number one for customer satisfaction, however rivals close the gap: Roy Morgan Martin Kovacs 27 October, 2017
Retail Kmart bucks trend to rank number one for discount department store customer satisfaction Martin Kovacs 16 October, 2017
Retail Myer turns the tables on David Jones to lead in customer satisfaction: Roy Morgan Martin Kovacs 10 October, 2017
Technology Netflix bandwagon rolls on in Australia as local TV network viewership falls Martin Kovacs 04 October, 2017
Retail Foodland and Aldi beat Woolies and Coles in supermarket customer satisfaction ranks Martin Kovacs 29 September, 2017
Hospitality Grill’d tops quick service satisfaction ratings, while McDonald’s lags: Roy Morgan Martin Kovacs 25 September, 2017
Health Terry White Chemists leading rivals in customer satisfaction: Roy Morgan Martin Kovacs 20 September, 2017