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Marketing “It’s lawless, it’s unfair”: Governments and tech giants must protect small business from fake online reviews Sagar Sethi 03 July, 2020
Business Advice Defamation law takes a step forward: How businesses can unmask anonymous keyboard warriors Catherine Ballantyne 20 March, 2020
Business Advice “It’s a no-brainer”: How to use feedback loops to fuel business growth Jasper Boyschau 04 March, 2020
Business Advice How fake online reviews can ruin a business: A special Crikey Inq investigation Eloise Keating 19 February, 2020
Business Advice “Hidden epidemic”: Google faces class action after business owner wins right to probe negative review Matthew Elmas 17 February, 2020
Business Advice Startups HealthEngine faces Court over allegedly sharing patient info and deleting negative reviews Matthew Elmas 08 August, 2019
Business Advice ServiceSeeking to face court over “self-written” online review system Matthew Elmas 14 December, 2018
Marketing Captivating and persuasive: The customer reviews most likely to influence purchasing decisions The Conversation 17 October, 2018
Marketing From TripAdvisor to Amazon: How small businesses are dealing with fake reviews Matthew Elmas 17 September, 2018
Business Advice Startups Over 25,000 HealthEngine online reviews allegedly “sanitised” as SMEs warned against modifying testimonials Dominic Powell 12 June, 2018
