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customer service

Latest Stories

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People

Complaint = fan or fury?

SmartCompany 27 October, 2010

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Startups

Ombudsman set to name and shame banks

StartupSmart 18 October, 2010

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People

Trust in business

SmartCompany 11 October, 2010

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Business Advice

THE NEWS WRAP: Telstra looks to win back customers

Emma Krieger 10 October, 2010

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Franchising

New breed of franchisees being overlooked

StartupSmart 10 October, 2010

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Startups

Businesses failing ‘simple’ customer service standards

StartupSmart 07 October, 2010

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Startups

Start-ups urged to learn from Telstra’s woes

StartupSmart 30 September, 2010

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People

Who do you trust?

SmartCompany 29 September, 2010

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Startups

Small broadband players leave giants in their wake

StartupSmart 28 September, 2010

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People

Pulling a Trump

SmartCompany 22 September, 2010

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Marketing

Why we should take customer service more seriously

SmartCompany 19 September, 2010

Go mystery shopping

Startups

Go mystery shopping

StartupSmart 15 September, 2010