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customer service

Latest Stories

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Entrepreneurs

Customer service conundrum

James Thomson 24 May, 2011

Treat your best customers like casino “whales”

Startups

Treat your best customers like casino “whales”

StartupSmart 23 May, 2011

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Marketing

Are you courting your customers?

SmartCompany 31 March, 2011

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Marketing

The perception gap

SmartCompany 21 March, 2011

Review your differentiator

Startups

Review your differentiator

StartupSmart 16 March, 2011

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People

The customer is always…

SmartCompany 02 March, 2011

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Mentor

How can you identify good customer service traits in staff before you hire them?

StartupSmart 01 March, 2011

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Startups

Telco complaints on the rise

StartupSmart 25 February, 2011

Post on a forum

Startups

Post on a forum

StartupSmart 24 February, 2011

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People

Ferrari without fear

SmartCompany 02 February, 2011

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Marketing

Different sales assessments and how to use them

SmartCompany 23 January, 2011

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Marketing

Your profit centre

SmartCompany 20 January, 2011