Retail Business Advice Loyalty programs should encourage competition. The reality may be the opposite Alexandru Nichifor AND Scott Duke Kominers 10 April, 2024
Retail ‘Very, very important’: What Aussie businesses can learn from the best loyalty programs Derek Rose 02 October, 2023
Business Advice Why attentive customer service will generate repeat customers that are loyal to your brand Liz Ward 31 October, 2022
Startups “Selling itself”: Why loyalty app UpStreet is rewarding customers with shares rather than points Priscilla Pho 04 November, 2019
Business Advice Want unshakable customer loyalty? Forget satisfaction and focus on appreciation Darrell Hardidge 30 July, 2019
Business Advice Satisfaction isn’t sufficient: Why businesses should focus on customer appreciation Darrell Hardidge 28 November, 2018
