Technology Retail Beauty brands can boost sales to gen Z customers through the use of ‘friendly’ chatbots The Conversation 20 December, 2022
Marketing Advertising titan bans influencers from retouching their photos Emma Elsworthy 11 April, 2022
Opinion Retail Will Barbie’s new friends be enough to save her brand? Women's Agenda 06 September, 2019
Marketing Weight-loss company slams “Beach Body Ready” critics by calling them “fatties” and “terrorists”: How not to respond to customer feedback Eloise Keating 28 April, 2015