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Five tips for getting the most out of your equity crowdfunding campaign, from founders who have been there

More and more startups are turning to crowdfunding. But from the modest to the multimillion, what is it that made the successful raises successful?
Choovie co-founder Sonya Stephen. Source: Supplied
Choovie co-founder Sonya Stephen. Source: Supplied

Since equity crowdfunding launched in Australia in 2017, startups in their droves have looked to the public to help take their venture to the next level โ€” albeit some more successfully than others. But from the modest to the multimillion, what is it that made the successful raises successful?

These founders have all been there, and theyโ€™ve got some advice.

Make the most of your community

Sonya Stephen, founder of cinema ticket startup Choovie saw equity crowdfunding as a way to turn her โ€œfabulous customersโ€ into investors, giving the community of users a chance to be more involved in the business

When business-to-consumer interaction is important to a startup, โ€œcrowdfunding is a great way to goโ€, and a โ€œreally exciting avenue to exploreโ€, she said.

Neobank Xinja also always planned to make shareholders out of its loyal customer base

Itโ€™s first crowdfunding campaign โ€” the first in Australia โ€” raised $500,000 in its first 18 hours, and went on to raise $2.4 million. The startup launched its second campaign in January.

Speaking to StartupSmart, Xinja founder Eric Wilson said equity crowdfunding isnโ€™t the easiest way to make money, but the neobank always wanted early adopters to be able to be a part of the journey โ€” making a difference and eventually a profit.

โ€œIt was important the people we were building it for had a chance to own some of it,โ€ Wilson said.

Equally, having customers as shareholders piles on the pressure to succeed, โ€œbut in a good wayโ€, he added.

View it as a stepping stone

Startup Jayride was the first equity-crowdfunded startup in Australia allowing investors to exit. The startup listed on the ASX in January 2018, allowing shareholders to exit for 108% returns.

At the time, Jayride co-founder Rod Bishop told StartupSmart crowdfunding is โ€œnot the be-all and end-allโ€.

Crowdfunding platforms provide an interesting way to engage with new investors, while paving the way for future success. The platforms โ€œcreate the opportunity for investors who otherwise wouldnโ€™t be able to invest a large enough parcelโ€.

โ€œTheyโ€™re able to provide proper engagement to support those parcel sizes on your behalf โ€ฆ [the investors] get more confidence in the transaction,โ€ he said.

Crowdfunding is also a handy way to increase shareholder numbers ahead of an ICO, Bishop said.

โ€œTo list on the ASX you have to have hundreds of shareholders,โ€ he explained.

Equity crowdfunding โ€œgave us a more distributed shareholder base going into the IPOโ€.

For startups that see a public listing in their future, Bishop recommends this route.

โ€œIf youโ€™re looking to consider an IPO at a future date, equity crowdfunding is an interesting bridge that should be considered,โ€ he said.

Tap into public consciousness

Wave energy startup Wave Swell Energy ran a crowdfunding campaign to raise $1.5 million, to finish off a $9 million raise.

At the time, founder Tom Denniss told StartupSmart he saw โ€œgood synergiesโ€ between the renewable energy startup and the kind of people that would typically invest through a crowdfunding campaign.

Similarly, Toowoomba startup Direct Injection Technologies recently embarked on a crowdfunding campaign with an upper limit of $1.1 million, to scale its solution to help farmers save money on nutritional supplements.

DIT founder Mark Peart told StartupSmart he saw how much support was drummed up for the โ€˜buy-a-baleโ€™ campaign to help farmers during the drought crisis, and realised people wanted to support rural communities.

โ€œEverybody knows how hard farmers have it,โ€ he said.

โ€œIf weโ€™re saving them a dollar, thatโ€™s a dollar they can put towards the cash reserves to get through the dry times, or to invest,โ€ he added.

โ€œThereโ€™s such a conversation around farming and food. People can get involved.โ€

Offer a low buy-in

Solar energy retailing startup DC Power Co raised $2.5 million from 17,500 investors, in the worldโ€™s most popular equity crowdfunding campaign back in 2018.

And founder Emma Jenkin puts this at least partly down to the fact investors were offered buy-in of as little as $50. In the end, two-thirds of investors went for the $50 option.

This is the way equity crowdfunding will go in the future, Jenkin told StartupSmart, suggesting more startups will follow suit.

Some companies might balk at the prospect of answering to 17,500 shareholders, but Jenkin doesnโ€™t consider it an issue.

โ€œWeโ€™re a team of seasoned professionals, and we have a great company secretary,โ€ she said.

โ€œAs I see it, these people are going to be our customers, so weโ€™ll need to be communicating with them anyway as part of our day-to-day business.โ€

Donโ€™t underestimate what youโ€™ve got

Xinjaโ€™s Eric Wilson noted that retail investment is very different to taking venture capital, and can come with a greater sense of responsibility.

โ€œThereโ€™s hundreds and hundreds of investors โ€” mums and dads, brothers and sisters โ€” some you know, some you donโ€™t. Theyโ€™ve backed us and trusted us to do the right thing, which is quite a responsibility. Itโ€™s our job to not mess this up,โ€ he said.

โ€œYou donโ€™t take money from anyone lightly, but weโ€™re very conscious when itโ€™s just normal people like us who may not have millions of dollars.โ€

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