Most citizens think government service delivery would improve if agencies just used more of the latest technology, according to a survey commissioned by the Australian Information Industry Association, while very few are impressed by the progress of digital government to date.
The AIIA’s new survey, conducted by a commercial research firm, found consistently low confidence in the ability of public sector bodies to use information and communications technology well in service delivery across all three tiers of government — while 99% think more technology in public services would bring benefits to Australians.
You've reached your article limit. Create a free account, or login to continue. Get our free newsletters in your inbox and extended article access by submitting your email.
The Mandarin is the leading venue for public service leaders in Australia with news, policy analysis, case studies and professional learning.
Comments