48. CareMaster
After seeing aged care services and NDIS providers struggle with inefficient rostering, transportation management, and service delivery, Andrew Sturt launched CareMaster in 2018. See their Smart50 rank.
Revenue: $3.4 million
Growth: 26%
Founders: Andrew Sturt
Head office: Thornton, NSW
Year founded: 2011
Employees: 30
Industry: Software & Internet
Website: caremaster.com.au
How CareMaster started
After seeing aged care services and NDIS providers struggle with inefficient rostering, transportation management, and service delivery, Andrew Sturt launched CareMaster in 2018. The niche CareMaster found was the need for a fully integrated, cloud-based platform that could not only manage operations, but leverage AI and optimisation tools to create significant cost savings and improve overall efficiency.
Growth
CareMaster started by streamlining administrative tasks, including participant and worker management. Its innovation truly expanded through features like an award interpreter for payroll staff, and an AI engine for rostering community transport. Its clients saw cost reductions of up to 30%, improving both financial and operational outcomes. The company has also launched Operis AI, offering advanced optimisation as a service for broader industries; Operis Workforce, which optimises rostering; and Operis Fleet, which improves transport management through real-time, intelligent decision-making.
Where to next
The next big move will expand the capabilities of Operis AI while further enhancing CareMaster’s offerings, driving even greater operational efficiencies for its clients. There are plans to grow Operis AI into a broader optimisation platform, expanding beyond the aged and disability care sectors, with the overall aim to make optimisation more accessible by providing AI-powered, real-time decision-making tools that save costs and streamline operations for more organisations.
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