NIB leaks customer details: Four security lessons for your business

NIB private health fund customers logging onto their online portals yesterday were able to view other NIB customer’s mobile numbers, email addresses and claims history between 10.33am and 11.35am.

Alarmed customers notified NIB about the problem and Fairfax reports customers were still able to access the portal 30 minutes after phoning the insurance company.

A spokesperson for NIB told SmartCompany this morning the insurer can confirm “no credit card information of any customer was displayed.”

“Nib apologies unreservedly to the customers affected by this issue.