Create a free account, or log in

Just Cuts kiosk highlights shrinking franchise operations

Prospective franchisees could be set for a rise in smaller retail units, after hairdressing franchise chain Just Cuts unveiled a kiosk concept at a Melbourne shopping centre. Just Cuts, founded by Dennis McFadden, has unveiled a haircutting kiosk at a Westfield shopping centre in the Melbourne suburb of Doncaster, in a bid to attract time-poor […]

Prospective franchisees could be set for a rise in smaller retail units, after hairdressing franchise chain Just Cuts unveiled a kiosk concept at a Melbourne shopping centre.

Just Cuts, founded by Dennis McFadden, has unveiled a haircutting kiosk at a Westfield shopping centre in the Melbourne suburb of Doncaster, in a bid to attract time-poor consumers.

According to McFadden, the kiosk will complement existing Just Cuts salons already operating within shopping centres.

โ€œThis is about convenience for our clients,โ€ McFadden said in a statement.

โ€œThe kiosk provides this by being easily accessible to those running a quick errand in the centre or grabbing a bite to eat in the [nearby] food court.โ€

Luke Manning, Just Cuts business development manager, says kiosks could provide an additional income for existing Just Cuts franchisees, or an entry point for new franchisees.

โ€œThe first one we built ourselves โ€“ it is a test siteโ€ฆ Itโ€™s a company-owned salon, but weโ€™re looking at someone taking it over in the future,โ€ Manning says.

โ€œWeโ€™re looking at getting a few up and runningโ€ฆ Weโ€™re in quite a unique position in that a lot of our franchisees have second and third sites.โ€

โ€œThatโ€™s why weโ€™ve developed the kiosks โ€“ to have a look at our current franchisees getting a second site or putting it in a [separate] small site with, say, just a Woolworths.โ€

According to Manning, Just Cuts would love to establish 50 kiosks in the next two years, saying hairdressing services have been sheltered from the impact of the economic downturn.

โ€œIn bad times, hair still grows,โ€ he says.

Manning says the outlay for a normal Just Cuts site โ€“ which is typically 30 to 40 square metres โ€“ is anywhere between $160,000 and $260,000.

For a kiosk site, he says a franchisee could be up and running for $100,000, so it could be an ideal option for new franchisees with less capital.

โ€œImagine building a $260,000 site and then it doesnโ€™t work. Thatโ€™s heartbreaking. Weโ€™ve only had it happen a handful of times,โ€ he says.

โ€œA lot of people are looking to have a business with less risk. The kiosk is transferrable โ€“ thatโ€™s the beauty of the kiosk.โ€

โ€œ[In addition to existing franchisees,] we would hope someone would open a kiosk where thereโ€™s not a Just Cuts already, and then maybe take on a salon.โ€

However, Manning says setting up a kiosk within a shopping centre is more difficult than opening a normal site.

โ€œBecause youโ€™re in a high foot traffic area, itโ€™s very regulated on what signage you can use, and what materials,โ€ he says.

โ€œWe started with a different [look for the] kiosk โ€“ weโ€™ve been through a few imagesโ€ฆ It hasnโ€™t been cheap.โ€

This article first appeared on StartupSmart.