Wednesday 2 March

Today on StartupSmart, we profile one of Australia’s premier start-ups of recent years – 99Designs. The crowd-source design website was launched barely three years ago, but already has revenue close to $20 million and a thriving operation in the US. We speak to co-founder Mark Harbottle on how a meticulous focus on customer needs […]

Oliver Milman 01 March, 2011

Oliver Milman

Today on StartupSmart, we profile one of Australia’s premier start-ups of recent years – 99Designs.

The crowd-source design website was launched barely three years ago, but already has revenue close to $20 million and a thriving operation in the US. We speak to co-founder Mark Harbottle on how a meticulous focus on customer needs propelled him into the big time.

Elsewhere today, SEO guru Wai Hong Fong explains the importance of links to your search engine ranking and mentor Tom O’Toole reveals the customer service traits he looks out for in new recruits.

Oliver Milman, editor