Jetstar and Virgin to pay a combined $750,000 in penalties for misleading “drip pricing” practices

Jetstar and Virgin have been fined by the Federal Court for breaching Australian Consumer Law with misleading “drip pricing” practices the consumer watchdog alleged were undertaken between 2013 and 2014. The penalties were handed down after the court decided the airlines had engaged in drip pricing in November 2015 after the Australian Competition and Consumer Commission (ACCC) […]

Dominic Powell 08 March, 2017

The penalties were handed down after the court decided the airlines had engaged in drip pricing in November 2015 after the Australian Competition and Consumer Commission (ACCC) launched legal action. Jetstar has now been fined $545,000 in penalties, while Virgin will pay $200,000.

Drip pricing is where a price advertised online is increased incrementally throughout the purchase via undisclosed fees or charges.