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Twitter tools

Regarding Twitter tools, we had an interesting group discussion at CeBIT in Sydney last week regarding integration of Twitter in business as a form of quick customer support. Many issues were raised and the main one was regarding the volume handling and user disappointment. Automated replies were out of question as Twitter was supposed to […]
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Regarding Twitter tools, we had an interesting group discussion at CeBIT in Sydney last week regarding integration of Twitter in business as a form of quick customer support. Many issues were raised and the main one was regarding the volume handling and user disappointment. Automated replies were out of question as Twitter was supposed to be a human thing.

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SmartCompany

Smart Company is the leading online publication in Australia for free news, information and resources catering to Australia’s entrepreneurs, small and medium business owners and business managers.

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