Supermarket giant Coles has adopted an everyday low price strategy in its latest bid to win over more shoppers in Australia’s liquor retail market.
The first Liquor Market retail store has opened in the Melbourne suburb of Ringwood in a former First Choice store, and Coles Liquor director Greg Davies said in a statement this week the retailer will use feedback from customers to determine if it will roll out further stores under the Liquor Market brand.
Read more: Coles takes on 7-Eleven with ‘Big Yum at Little Coles’ small-format stores
Billed as a “low-cost” brand, Liquor Market is part of the “ongoing turnaround of the Coles Liquor business”, Davies said.
“We really want to know what customers think before deciding whether to roll it out further,” he said.
“We’ve collected a huge amount of customer research to develop this new offer. Customers have told us what they want from a liquor retailer, and what the market is not currently offering them.”
Davies said Liquor Market will stock a “hand-selected” range of local and international wines, beers and spirits all without a premium price tag, including “gold medal” wines for under $20 and wines with ratings over 90 points for under $15.
In a similar strategy used by discount supermarket chains Aldi and Costco, Fairfax reports Liquor Market will keep handling and labour costs low by displaying stock in shelf-ready packing, including stacking cartons on pallets.
Rather than sorting and displaying products by brands, the Liquor Market range will be organised by variety or “flavour maps” to help customers find the products they want, and the store will host in-store masterclasses and events.
Coles already operates several liquor retail brands, including its premium offering Vintage Cellars, the convenience focused Liqourland, and its big-box brand, First Choice.
An analysis by Deutsche Bank estimates the brands’ performance have been improving, with growth in same-store liquor sales estimated to have outpaced food sales in the June quarter at a growth rate of 4.3%, according to Fairfax.
However, rather than sitting alongside Coles’ existing liquor retail brands, one retail expert has suggested Coles may be using Liquor Market as a way to trail a rebranding of its First Choice chain, which has been operating since 2005.
Dr Gary Mortimer, associate professor at QUT Business School, says as a big-box discount liquor retailer, Liquor Market is “very similar” to the First Choice brand.
“I’m at a loss as to why they would launch a similar brand,” Mortimer told SmartCompany.
“If you look at the layouts of First Choice stores, which they do offer premium products, a lot of what is on offer is full cartons or beer and wine.”
Given the similarities, Mortimer suggests the opening of the first Liquor Market store may be an attempt by Coles to trial a new brand for the First Choice business, which if successful, could be rolled out across all the chain’s First Choice stores.
Mortimer says a key consideration is the brand names: First Choice versus Liquor Market.
“’First Choice’ could be anything. ‘Liquor Market’ screams ‘we sell liquor at market prices’,” he says.
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Eloise is an experienced business journalist and editor, who has held senior editorial roles at SmartCompany since 2014. Prior to joining SmartCompany, Eloise was news editor at Books+Publishing, the trade press for the Australian book industry. Eloise has degrees in media and communications, marketing and business management, and political science. You can follow her on LinkedIn, and Twitter at @ellykeating.
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