Tech giant Apple has reportedly amended its policy for repairing water-damaged iPods and iPhones, with customers reportedly allowed to now seek repairs under warranty for some water-damaged devices.
According to a screenshot posted on the French website igeneration.fr, an updated version of the warranty agreement is now in play.
“If a customer disputes whether an iPod with an activated LCI has been damaged by liquid contact and there are no external signs of damage from corrosion, then the iPod may still be eligible for warranty service.”
Usually water-logged iPods are not eligible for repair under warranty, as Apple techs are able to identify water-damage using special sensors inside the device.
However, several Apple customers have complained that these sensors can be set off even without coming into contact with water. Many have lobbied to have the policy changed.
Patrick Stafford is a freelance journalist and a former deputy editor of SmartCompany.
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