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How we did it: Eight entrepreneurs on the emotional rollercoaster of crowdfunding

If you’re in need of cash for your project, there are three major choices: bootstrap things entirely, search for key investment partners, or draw on the resources of those who love your product through crowdfunding. The idea of raising millions in a day from enthusiastic fans might be seductive, but over the past five years […]
Emma Koehn
Emma Koehn
Nuheara
Nuheara founders Justin Miller and David Cannington. Source: supplied.

If you’re in need of cash for your project, there are three major choices: bootstrap things entirely, search for key investment partners, or draw on the resources of those who love your product through crowdfunding.

The idea of raising millions in a day from enthusiastic fans might be seductive, but over the past five years company founders have revealed to SmartCompany and StartupSmart that even when things go well, a significant amount of planning โ€”ย and fretting โ€”ย has been involved.

Here are insights from those who haveย drawn on their customers and communities to raise the funds to grow โ€”ย from how to manage the emotional rollercoaster, to why patience really is a virtue in the crowdfunding realm.

Flow | Stuart and Cedar Anderson

Raised $15 million on Kickstarter, 2015

Cedar Anderson on the buzz of a successful campaign and the time it takes up:

We were getting 50 new media enquiries a day.

“I would wake up at five in the morning and be talking to ABC Radio and then a little bit later Iโ€™d be talking to the Washington Post. I think it was three months of sleepless nights.

“It was the craziest, busiest time thatโ€™s ever happened to me, being pulled and stretched in every direction. I experienced anxiety for the first time in my life and, at the same time, we [my partner and I] are trying to have a baby.โ€

Let’s Meet At | Loretta McGill

Raisedย $7000 through Pozible, 2016

On knowing why you want to raise:

โ€œYou have to keep a realistic target.ย I knew that I needed funds to finalise the site and the last development phase but I also knew there were going to be other costs after launch.

โ€œCrowdfunding is a really tough gig … it takes three times the effort you think it’s going to take.”ย 

Tile | Mike Farley and Nick Evans

Raised $2.85 million on Selfstarter, 2013

Mike Farley on understanding what you’re selling through a campaign:

Itโ€™s really important to make sure youโ€™ve done all of your due diligence on your technology, so you know you can deliver what youโ€™re promising. Our plan is the same really, but itโ€™s just the units that we have to produce are much higher. This a great problem to have.”ย 

Nuheara | David Cannington and Justin Miller

Raisedย $US792,944 via Indiegogo, 2016

Nuheara

David Cannington on losing control once you hit “launch”:

Itโ€™s always nerve-wrecking when you push the button at the beginning of a crowdfunding campaign because you just donโ€™t know whatโ€™s going to happen.

โ€œOnce the campaign gets out of the gate like that it just takes on its own momentum …ย One of the secrets to executing a successful crowdfunding campaign is the work you put into beforehand.

โ€œIf you donโ€™t get those first three days right, youโ€™re screwed.”ย 

Fame and Partners | Nyree Corbee

Raised $50,000 in equity crowdfunding from VentureCrowd, 2014

On understanding your customer and the right platform for a raise:

“We are a team that loves fashion and technology.

โ€œThe mish mash of the two means that millions of girls are inspiring other girls, every day, with style inspiration; we love that this sharing is shaping a culture of girls that want an individual look. This also happens to provide us with an incredibly rich data source to understand what they want.

โ€œAs a team that admires innovation, it was only a natural fit for us to work with VentureCrowd as a funding source. We were thrilled on that basis to offer access to this deal to a wider range of people than a traditional funding route may have.โ€

Who Gives a Crap | Simon Griffiths

Simon Griffiths

Raised $89,000 on Indiegogo, 2012

On getting your presentation right:

“At the start of 2012 we filmed our first crowdfunding video, but quickly realised that it wasnโ€™t that interesting to watch.ย Someone in my shared office introduced me to Naked Communications who loved what we were doing and agreed to [help] us to develop a new crowdfunding strategy and video on a revenue share basis.

โ€œWe thought it would take one month to re-shoot the campaign, but it ended up taking six, and we launched in July 2012.โ€

The Buchan Caves Hotel | Lyndal Moore

In 2015, a group of locals led by Moore raised $600,000 via Pozible to rebuild a pub that burned down in the Victorian town in 2014.

On the importance of community and finding a meaning for your project:

“We spoke to Pozible, they said weโ€™ve never had this much reaction to a campaign beforeย … It was a beautiful, collaborative effort.

“As small community in decline from the loss of the pub, they were not in a financial position to rebuild.ย 

โ€œItโ€™s a much bigger story than letโ€™s all drink a beer. It’s about a small community who lost its heart.”ย 

Nura | Kyle Slater and co-founders

Nura co-founder and CEO Kyle Slater

Raised $200,000 on Kickstarter, 2016

On the value of honesty in a crowdfunding pitch:

โ€œWe donโ€™t want to be one of those Kickstarter companies that doesnโ€™t deliver. Weโ€™ve got a really strong team, and weโ€™ve over come a lot of the major barriers regarding credibility.

“Definitely donโ€™t launch too early unless you have a product you can demonstrate. Be honest about your product to your backers, they know itโ€™s your first product and if youโ€™re transparent they will support you.โ€

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